Website Maintenance Services in Bangladesh
Skipping maintenance is betting your business against a $50/month insurance policy. We keep your site online.
Understanding the True Cost of Website Technical Neglect
A website is not a static brochure; it is active digital infrastructure that requires regular maintenance. Neglecting core updates and security protocols quickly leads to accumulated technical debt and vulnerabilities. Skipping this upkeep is like skipping oil changes on a commercial vehicle — it saves money in the short term but leads to expensive engine failures and website recovery fees later.
Local research indicates that typical Bangladeshi corporate websites require between ৳8,000 and ৳15,000 per year in ongoing care. *We recently audited a local business site in Dhaka that was compromised after eight months of zero updates, resulting in blacklisted domain status and lost inquiries*. A structured incident response plan is essential to protect your digital asset.
By keeping your system components patched weekly, we eliminate security holes before botnets discover them. This safeguards your customer database and prevents Google search blacklists.
Three Transparent Care Retainers with Clear SLA Guarantees
We believe in transparent pricing models with no hidden developer charges or surprise invoices. Many agencies charge variable rates for simple updates, making support expenses unpredictable. Our website care plans are divided into three distinct retainer categories to suit different business sizes and operational needs.
Our **Basic Plan (৳3,000/mo)** covers weekly plugin updates, daily cloud backups, 24/7 uptime monitoring, and standard response times. The **Growth Plan (৳8,000/mo)** adds advanced patch management, speed optimization, malware scans, and database restores. The **Premium Plan (৳15,000/mo)** includes up to 5 hours of monthly content updates, priority **SLA response times**, and staging-tested rollbacks.
Each retainer includes detailed monthly reports so you know exactly what updates, backups, and security optimizations were executed on your site.
Recognizing the Warning Signs of Slow Performance & SSL Expiry
Leaving a website unmonitored invites performance degradation and security breaches. Neglected systems show clear signs of decay: slow page speeds, **SSL expiry** warnings, broken contact forms, database bloat, and spam redirects. These issues lead to severe crawl errors, broken links, and sudden organic traffic drops.
*Consider the high-profile Bangladesh Meteorological Department (BMD) site hack reported by the Daily Star in 2024, which required government intervention to restore service*. If a national agency suffers operational disruption, a private business with no backup recovery system can face permanent data loss. We proactively monitor your site to prevent these issues.
We audit your database tables, index query paths, and verify SSL renewal sequences to ensure search engines and browsers never flag your domain as untrusted.
Our Pre-tested Maintenance Workflow for Staging-Tested Updates
Many freelancers and junior developers run plugin updates directly on live production sites. This reckless approach frequently causes formatting breaks, database errors, and checkout failures that disrupt your sales funnel. We follow a strict staging-first pipeline.
Our website care workflow is designed to prevent problems before they impact your business. We run all backups to secure offsite cloud storage and test restores to verify backup integrity. Every theme and plugin update is first validated on a private **staging environment** to prevent layout breaks before going live.
We set up firewalls, monitor local servers on BDIX hosting networks, and track uptime continuously. We also perform regular performance tuning, including database indexing and converting media assets to WebP formats. Every month, we deliver a clear changelog report detailing all security logs, performance benchmarks, and updates completed.
Downtime Incident Response to Protect Your Checkout Revenue
If your website goes offline or experiences a critical error, you cannot afford to wait days for a fix. Every minute of downtime directly affects your conversion rate, ad ROI, and domain search rankings. We provide clear, structured incident protocols to resolve emergencies rapidly.
We monitor server stability and trigger instant alerts if responsiveness drops. Our team executes tested rollback plans to restore service immediately while investigating the root cause. We maintain detailed log documentation so you know exactly what occurred and how it was resolved.
*By keeping staging environments and database clones ready, we can roll back breaks within 15 minutes*, ensuring your customers can complete checkouts without disruption.
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Service Parameters & FAQs
What is included in the monthly website maintenance reports?
Reports cover completed plugin updates, security scan logs, backup status verification, uptime percentages, and PageSpeed performance scores.
What are your response time SLA guarantees?
Our Basic tier has a 24-hour response time. The Growth plan offers an 8-hour response time, and the Premium plan guarantees a 2-hour priority SLA for urgent system fixes.
Do you fix websites that have already been hacked?
Yes. We offer one-time emergency site recovery services to clean malware, restore databases, and secure your hosting. Once clean, we recommend enrolling in a maintenance plan to prevent future hacks.
Can I upgrade, downgrade, or cancel my care plan?
Yes. Our retainers are billed on a month-to-month basis with no lock-in contracts. You can modify your tier or cancel your Care Plan with a 30-day email notice.
Do you offer white-label maintenance for other agencies?
Yes. We partner with agencies globally to manage their clients' websites under white-label agreements, providing monthly reports branded with your agency logo.
Do you host our website on your servers, or do we use our own hosting?
We do not force you to use our hosting. We manage your website on your existing hosting provider (such as Namecheap, Bluehost, AWS, or Cloudflare Pages) or we can recommend high-performance BDIX hosting partners for local speed.
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